Terms and Conditions

These terms and conditions govern the use of the Statvaenloun website and the purchase of handwoven willow furniture and related craft services offered through the site. By accessing this website or placing an order, the user agrees to be bound by the provisions set out below.

Acceptance of Terms

Use of this website constitutes acceptance of these terms and conditions in full. If any user does not agree with all provisions, they should discontinue use of the site immediately. The operator reserves the right to modify these terms at any time, with changes taking effect upon posting to this page.

Permitted Use

The website is intended for personal browsing and commercial enquiry purposes. Users may not scrape, copy, or redistribute content for commercial purposes without written permission. Automated access methods that impose unreasonable load on the site infrastructure are prohibited.

Intellectual Property

All content on this website, including text, images, design elements, and craft methodologies described therein, is the property of the operator or used under licence. Users may not reproduce, distribute, or create derivative works without prior written permission. The handwoven designs and construction techniques remain the intellectual property of the craftsperson.

Privacy and Data

The operator collects and processes personal information in accordance with the privacy policy published on this website. By using the site and submitting personal data, users consent to such processing as described in that policy. The operator complies with applicable Australian privacy legislation and respects user rights regarding data access and deletion.

Limitation of Liability

To the extent permitted by law, the operator shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of goods. The operator's total liability for any claim shall not exceed the amount paid by the user for the specific goods or services giving rise to the claim.

Dispute Resolution

Any dispute arising from these terms or the use of the website shall first be addressed through good faith negotiation between the parties. If resolution cannot be reached, disputes shall be submitted to the exclusive jurisdiction of the courts of Victoria, Australia.

Key Definitions

The following terms are used throughout this document with specific meanings. Understanding these definitions is essential for interpreting the rights and obligations of both parties.
The Operator
The individual or entity responsible for the Statvaenloun website and the provision of willow furniture and craft services described therein.
The User
Any person who accesses the website, submits an enquiry, or enters into a transaction for goods or services offered through the site.
Commission
A bespoke order for a piece of willow furniture made to specifications agreed between the user and the operator prior to production commencing.
Goods
Handwoven willow furniture, decorative objects, and any other physical items offered for sale through the website.

User Responsibilities

Users of the website are expected to engage with the site and its services in a lawful and respectful manner. The following obligations apply to all visitors and customers.
  • Users must provide accurate and complete information when submitting enquiries or placing orders, including correct contact details and delivery addresses.
  • Users are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under their access.
  • Users must not use the website to transmit harmful code, attempt unauthorised access, or interfere with the proper functioning of the site or its services.

Prohibited Activities

Certain activities are expressly prohibited in connection with use of the website and services. Engaging in these activities may result in termination of access and pursuit of available legal remedies.

  • Users may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content for commercial purposes without express written consent.
  • Users may not submit false or misleading information, including fraudulent payment details or impersonation of another individual or entity.
  • Users may not attempt to circumvent security measures, probe for vulnerabilities, or access restricted areas of the website without authorisation.

  • Users may not use the website to harass, abuse, or discriminate against the operator, staff, or other users based on protected characteristics.

Contact Details

For questions about these terms and conditions, or to report concerns regarding website use or service provision, users may contact the operator using the information provided below.

Email address: content@statvaenloun.world

Phone number: +61 2 0962 8027

Workshop address:

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