The craftsperson reviews each enquiry personally and typically responds within two business days. Complex questions about custom sizing or material selection may take slightly longer.

What happens next

1

Review your enquiry

The craftsperson reads your message and checks the current production queue to determine realistic lead times for your request.

2

Prepare a response

You will receive a direct reply with answers to your questions, available options, and next steps if you wish to proceed with a commission.

3

Follow the workshop

New pieces and seasonal updates are shared on social media. You are welcome to follow along while waiting for your response.

Other ways to reach us

If your enquiry is urgent or you prefer to speak directly, alternative contact methods are available below.

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